We help business owners like you. These are their stories. Find out how American companies use PSII to succeed in the global marketplace.
“We have been working with PSII since 2015, the system is easy to use and we are able to easily look up employee information. Lindsay is wonderful to work with, she is responsive and is always willing to help with any questions that we may have. PSII does a great job of helping us take care of our employees and business.”
Karla Benedetti, Compliance Manager - Pulse Systems, Inc.
“As a new team member at Pulse, I have found that the system is easy to navigate, very direct and uncomplicated and I am able to accomplish payroll in a short amount of time. Lindsay responds quickly and is very knowledgeable, patient and professional.”
Kristy Youngers, HR Manager – Pulse Systems, Inc.
"We have been working with Payroll Solutions since 2006. Our business was expanding to Canada and we were looking for a payroll provider with a personal touch and superior customer service. PSII met and exceeded our expectations.
The PSII team walked us through the entire implementation process from providing templates for new hires, lists of required documentation and assistance in ensuring all necessary accounts were properly established. They were responsive and answered all questions to our satisfaction. Throughout the years they have helped us develop a process for seamlessly integrating new hires and employee changes. They continue to have outstanding customer service with representatives that are familiar with our account and available to assist whenever needed.
PSII also handles all payroll filings on our behalf. The last several years we have expanded our relationship with PSII and they now also handle our year-end T4A slip preparation.
We have been very satisfied with PSII and look forward to continuing a mutually respectful and beneficial relationship."
Sandi Allen, Senior Bookkeeper - Baker Engineering and Risk Consultants, Inc.
"We have been working with PSII since 2014. The software is very straightforward and the customer service always responds and handles all of my problems in a timely manner. I remember at one point where I had left something off of payroll accidentally and PSII asked if I had forgotten these items because they were typically on our biweekly payroll. They don’t just process the payroll but they analyze it to make sure everything looks correct. PSII handles all of our international payroll needs and I would highly recommend them to any business entities looking for a payroll service."
Brenton Leete, Accounting Director - Tactical Electronics
"Our company started working with Payroll Solutions in 2016. We were unhappy with the lack of Customer Service we were receiving from our Volume Payroll Provider.
Our implementation was completed within a matter of days. When PSII took over, they immediately identified critical missing information as well as several errors made by our previous provider. PSII worked tirelessly to identify and resolve all areas of concern in order to rectify our frustrations. Our dedicated payroll specialists were diligent in resolving concerns quickly and efficiently.
The difference in Customer Service between PSII and volume providers is night and day. Our payroll specialist is very responsive to our questions and makes recommendations that benefit our overall process. Needless to say, we are extremely happy with our decision to change providers."
Timothy K. Cunningham, Corporate Controller - Miratech Group, LLC
"We have been working with Payroll Solutions since 2018. They have been incredibly helpful! Always available to answer any of our questions and help us through the process of hiring an employee out of the country. With Payroll Solutions being in charge of the filings and taxes, we have been able to continue to run our business without the worry of the international processes and procedures. It has been a great experience and I look forward to continuing this partnership as we continue to grow!"
Heather Ellison, Business Operations Manager - Jones Inclusive
"Being an American company with only 2 Canadian Employees, I did not know the 1st thing about Canadian payroll tax laws. The staff at PSII has been extremely helpful in helping me navigate those waters.
After signing the contract, I was walked through the initial setup of our account with ease. Any question or concern I had was answered promptly and correctly. Also, since we only have 2 employees that are paid through PSII, I would assume that we are one of their smallest clients. Many companies would view us as low priority. However, I have always been treated as if we had thousands of employees on our payroll. Everyone I have worked with has been wonderful, especially Lindsay Schafer, my Sr. Payroll Specialist. I have needed to make numerous changes and updates to our account over the years and each request was handled quickly and professionally. I cannot say enough good things about PSII and would highly recommend them for all of your payroll needs."
Daniel DeSantis, Payroll Manager - Novum Pharmaceutical Research Services